Apprenticeship Operations Administrator

£24269

NOCN Group, Orchard Square, Sheffield

Posted 1 week ago, 19 May | Get your application in now before you miss out!

Closing date: Closing date not specified

job Ref: 378c49c0017547af86b6bb3e241623fa

Maintain a high level of customer service ensuring the customer receives an excellent standard of service at all times.

Enter and process assessment data on various IT systems and platforms to help ensure that assessments are managed in the most efficient way.

At all times ensure the accuracy of data in the EPA CRM and Rubric systems are completed in line with the requirements of the apprenticeship regulators.

Contribute to reviews of systems, processes and procedures, to ensure that assessments are delivered in an efficient and high-quality manner.

To support assessment activities including the provision of administrative support for the delivery of End Point Assessments, to help to ensure that high quality educational and assessment products are delivered to meet customer service level agreements.

The successful candidate will need to meet the following essential criteria:

Competent ICT user including Microsoft office products., Do you have experience working with CRMs and bespoke databases?, Administrative: 2 years (required)

NOCN Group is an educational charity whose core aims are to help learners reach their potential and organisations thrive. The group includes business units specialising in regulated UK and international qualifications, End Point Assessment, assured short courses, SMART job cards, assessment services, consultancy, and research.

Job Types: Full-time, Fixed term contract