Business Administration Apprentice Bakersfield Medical Centre
Bakersfield Medical Centre
Business Administration Apprentice Bakersfield Medical Centre
£12480
Bakersfield Medical Centre, St Ann's, City of Nottingham
- Full time
- U
- Onsite working
- Apprenticeship programme
Posted 1 week ago, 19 May | Get your application in now before you miss out!
Closing date: Closing date not specified
job Ref: c76718f613934952a558c6552a34755d
Full Job Description
- Deliver a quality reception service, dealing directly with patients, relatives and carers either face to face or by telephone
- Reception services include general enquiries, booking or cancelling of appointments, logging of accurate information (e.g. visit requests)
- Facilitating efficient lines of communications between patients and clinicians at all times
- Manual filing of information and documents where appropriate
- Extensive use of the medical centres computer system and other computer software such as MS Word, Excel and Outlook.
- To use and amend (where appropriate) the computerised appointment system
- Retrieval of information as required from both computer and manual systems.
- Responsible for the internal and external mail distribution and delivery (this includes ensuring specimens for pathology are ready for collection)
- Ensure that the information resources in the practice premises are regularly updated and kept in a tidy and orderly manner
- Ensuring adequate stocks of information leaflets, certificates and prescription forms are maintained and ordered when appropriate
- Observe a strict code of confidentiality at all times
- To work within the practice's agreed policies and guidelines and where appropriate, commenting on and contributing to changing such policies
- Attend practice meetings or other meetings if required
- Signposting patients to other services as appropriate
- Querying prescription details with patients / carers etc
- Getting prescriptions signed by GPs when required
- Carry out general health and safety checks around the building
- Providing administrative support for the whole team
- Ensuring the internal communication system is kept up to date
- Inputting data using various computer software
Level 3 apprenticeships. - Working week
- training
- qualifications, like an NVQ in a relevant field
- industry or sector experience
Apprentices who have not achieved the equivalent of level 2 in maths and English, must achieve these prior to end point assessment.
Apprentices will be allocated a Trainer Assessor and training will be planned and delivered in conjunction with the employer to meet the individual needs of the apprentice., Communication skills, IT skills, Attention to detail, Organisation skills, Customer care skills, Problem solving skills, Presentation skills, Administrative skills, Number skills, Team working, Initiative, Non judgemental, Patience, GCSE or equivalent English (Grade 2-9) Essential
GCSE or equivalent Maths (Grade 2-9) Essential
A busy and friendly GP Surgery. We are in a purpose built surgery building. We have more than 5000 patients registered with us. We have 10 members of staff ranging from doctors/nurses/physio/admin staff and other health care professional. You will be joining our admin team consisting of four members of staff, who will be at hand to assist you.
£12,480.00
Any overtime will be paid.
Wages explained
Apprentices are paid for their normal working hours and training that's part of their apprenticeship (usually one day per week).
Minimum Wage Rates
Monday - Friday 8.00am - 4.00pm and/or 9.00am - 5.00pm and/or 11.00am - 6.00pm shift system. May work weekends., You could reduce your training time, or finish your apprenticeship faster, if you have relevant prior learning or experience. This could be relevant: