Casual Food and Beverage Assistant

· The service of food and beverage products in the restaurant, working within the bar, breakfast or evening restaurant team, or Meetings & Events working weddings, functions and other events

· Being able to confidently communicate all our food and beverage offerings available to customers.

· Accurately dealing with all payment transactions (cash, card and room charging) in the correct manner according to company guidelines.

· Providing a warm and welcoming service at all touch points with the guests ensuring that any queries or requirements are dealt with accordingly.

Do you enjoy talking to people and thrive off working in a fast-paced bar environment..? Are you quick on your feet (literally and metaphorically), know your Sipsmiths from your Tanqueray, and have a polite and friendly attitude..? If yes, we'd like to meet you!

We are looking for dynamic individuals that put great customer service at the heart of everything that they do. We currently have a number of contracts available so are happy to discuss flexible working to suit both you and the needs of the business...

• Our guests stay 7 days a week so we do need someone who is available to work a variety of shifts., · Previous experience in a busy beverage service position is requested


· Attentive, professional customer service skills

· The ability to work well under pressure and as part of a big team

· Experience of processing payments (experience of Micros would be advantageous)

· As the position covers breakfast or dinner service the employee would need to be available for morning and/or evenings to ensure seamless service for each guest

Located in the heart of the Black Country, the Copthorne Hotel Merry Hill-Dudley sits peacefully overlooking the picturesque Canal Marina. The hotel offers 138 modern guest rooms that combine Standard, Club and Suite accommodation. Guests staying in Suites or Club rooms can enjoy 'club benefits' which include complimentary refreshments, a bathrobe, slippers, early check-in and late check-out.

Faraday's Restaurant is a modern and relaxed place to dine with a backdrop of the beautiful Canal Marina.

The hotel provides 11 function rooms that cater for a variety of layouts such as boardroom, theatre, banquet and reception. The Earls Suite can cater for up to 600 guests and comes complete with a private entrance, reception, bar and cloakroom. All rooms feature audio-visual equipment and have Wi-Fi connectivity.

About the Group

Millennium Hotels and Resorts owns and operates a portfolio of over 120 hotels worldwide. In Europe, our 24 hotels provide the perfect gateway to explore landmark locations, with many iconic attractions and business hubs close by.

Properties under the group are placed into three collections; Leng's Collection, Millennium Collection and Copthorne Collection. Each collection has its own distinct personality, character and clearly defined hotel brands within it; tailored to suit different types of guests


• Enrolment into Pension Plan


• Meals Provided on Duty


• Employee Discounted Accommodation


• Employee Discount on Food & Beverage and Hotel Restaurants


• Friends and Family, (discounted) Accommodation Rate


• Length of Service related holiday scheme


• Long Service Awards


• Employee of the Month


• Recommend a Friend Scheme


• Free Car Parking (subject to availability)


.... as well as real opportunities to develop and gain promotion within the industry.

We are an equal opportunities employer.

In line with the requirements of the Asylum & Immigration Act 1996, all applicants must be eligible to live and work in the United Kingdom. Documented evidence of eligibility will be required from candidates as part of the recruitment process.

To improve compliance with identity document validation, successful applicants will provide their right to work in UK which will be verified using Trust ID Scanners and Software.