Contact Centre Agent - ARO Advisor

Insight

Contact Centre Agent - ARO Advisor

£25000

Insight, Eastfield, Scarborough

  • Full time
  • Permanent
  • Onsite working

Posted 2 weeks ago, 18 May | Get your application in now before you miss out!

Closing date: Closing date not specified

job Ref: 238fc6c591b74d7295189ac8e86f2ce0

Full Job Description

  • Engage with potential landlord clients by making calls from our extensive


  • database and converting new leads into firm instructions through a structured

    two-stage process.

  • Persistently follow up on all leads to maximise conversion rates.


  • Diligently collect necessary compliance data to facilitate smooth transaction


  • processes for our letting administration.

  • Maintain and enhance customer service excellence to ensure client

    (ARO) team. This position offers a unique opportunity for energetic and self-


  • motivated individuals to thrive in a dynamic, high-energy environment. At Insight, we

    seek professionals who are proactive, excel in autonomous and team settings, and

    are driven by performance-based goals.,
  • Preferably to have some lettings/ Property management/ Recruitment


  • experience

  • Exceptional interpersonal and communication skills.


  • Proven ability to quickly establish and maintain professional relationships.


  • Strong desire and enjoyment in engaging with clients over the phone.


  • Ability to meet and exceed performance targets within a fast-paced office


  • environment.

    With over three decades of experience managing thousands of properties, we pride

    ourselves on delivering unparalleled property management services. Our

    commitment ensures that landlords enjoy complete peace of mind, confident that

    their investments are expertly handled. In 2023, we joined forces with Choices Group

    and introduced the Advanced Rent Option (ARO). This innovative service offers high-

    quality management and guarantees rent payments a year in advance, all at no extra

    cost to landlords. Available nationwide, ARO has quickly become our most powerful