General Office Administrator

As an Administrative Assistant at GreenZone, your primary responsibility is to provide essential support to our team and organization. Collaborating closely with colleagues across various departments, you will play a crucial role in helping us achieve our company's goals. We seek individuals who demonstrate enthusiasm, proactivity, leadership, and professionalism in their work.,

• Respond to public and customer inquiries in a friendly, polite, and helpful manner.


• Welcome and assist visitors at our head office, directing them to the appropriate destination or contact person.


• Take part in the managing our helpdesk (responding to email communications, managing compliments and complaints, record actions on appropriate tracker, manage non-conformance process, one off jobs, booking mobile unit and subcontractors.


• Assist operations (periodics, mobile team and ops calendar, order supplies and consumables, etc.)


• Monitor visitor access and maintain security protocols by ensuring all visitors sign in and out.


• Support the Administrator in uploading site documents, including RAMS, COSHH, quality audits, and training records, to the helpdesk.


• Handle printing, binding, and laminating of materials such as forms, calendars, procedure books, and posters.


• Assist in updating and maintaining records, such as site binders, training spreadsheets, and site documentation.


• Aid in organizing company events as needed.


• Prepare general correspondence and documents using Microsoft Office to support Operations Managers.


• Provide administrative and clerical support, including filing, packaging, franking, and postal services.


• Set up meeting rooms for various meetings, including arranging refreshments.


• Answer telephone calls and redirect them appropriately or take messages.


• Execute assigned tasks professionally and efficiently.


• Comply with all requests from line managers and adhere to health and safety protocols.


• Demonstrate friendliness, helpfulness, and politeness to all individuals encountered.


• Adhere to the company's strict no-smoking policy and environmental protection initiatives.


Additional Responsibilities:

• Be willing to perform duties outside of the specified role as required by the company.
  
  High school diploma or equivalent; additional qualifications in office administration or relevant field is a plus.


• Proven experience in administrative roles or customer service positions.


• Proficiency in Microsoft Office Suite (Word, Excel, Outlook).


• Excellent communication skills, both verbal and written.


• Attention to detail and accuracy in work.


Working Conditions:

• Full-time position based in London, UK.


• Regular office hours with occasional flexibility required for events or meetings.


• Ability to work independently and collaboratively within a team.


• Commitment to upholding company values and environmental policies.


Strong organizational and multitasking abilities.

If you are a motivated individual with a passion for driving business growth and have the required skills, we would love to hear from you. Join our team and be part of our success story!

GreenZone is a commercial cleaning company like no other; we aim to challenge all industry preconceptions and deliver the cleanest and most service focused customer experience, whilst achieving new benchmarks in sustainability. We strive to be an employer of choice inspiring our people and being a catalyst for change within our industry. We are London's only one-stop solution for truly environmentally friendly commercial and residential cleaning and associated soft services.