Housing Management Coordinator
Home Group Limited
Housing Management Coordinator
£26229
Home Group Limited, Hexham, Northumberland
- Full time
- Permanent
- Onsite working
Posted 1 week ago, 19 May | Get your application in now before you miss out!
Closing date: Closing date not specified
job Ref: 9fbc55a15e6f4f4e9bd1192a8c26e5a8
Full Job Description
- Here in Northumberland, we have a fantastic mix of customers, and no day is the same.
- Making sure that our customers properties are homes they can be proud of, you'll quality check and log any outstanding repairs to our inhouse repairs team.
- Help our customers with housing benefit claims, making sure that these are received on to their rent account.
- Where there is a need, you'll also issue and sign warning letters and notices which may lead to attending court.
- Getting rooms ready for the next customer who needs our help and for maximum occupancy, you'll turn around vacant or void rooms / properties within set timescales.
- Ensuring we are health and safety compliant; you will have an oversight of your patch's health and safety control book.
- We have a brilliant team of concierges in our service, you will be on hand to help with any questions they may have.
- Experience in managing a housing management caseload and overseeing landlord and housing management duties.
- Know-how of re-letting of rooms or units, collecting rents, and taking formal tenancy action when needed.
- Able to take on a lead role within the team, offering guidance and support to your colleagues.
- The ability to work on your own initiative, positively influencing people from all different backgrounds.
- A "can do" positive attitude, you're proactive and well organised, and able to work on your initiative.
- Confident working collaboratively with colleagues in other parts of the business as well as with external partners
- Working hours - Monday to Friday 9:00-17:00
- Flexible working hours (or we're open to agreeing a work pattern with you)
- Based at our service in Morpeth you'll spend your time travelling between the properties. You will be allocated your own services to coordinate.
- Able to use technology for creating and updating Health and safety documents, making benefit claims, and doing tenancy signs ups.
- To get from A to B, you'll need a vehicle insured for business purposes. The great news is that we'll pay your mileage!
- You'll need an Enhanced DBS check done and we pay for that.
- 34 days leave (including bank hols and a "me day" to use for whatever you fancy) increasing to 39, the option to buy 5 more, and time off for volunteering too!
- Health cash plan saving you from £1140 per annum. We'll cover your costs (and kids if you have them) towards dental, optical, prescriptions, alternative therapies, and lots more.
- Over 800 high street discounts on groceries, holidays and days out. Looking for a new phone, bike, or car? Save money with us.
- We Grow Our Own colleagues (not literally of course!), when you're ready for the next step in your career, you can grow with us!
- Colleagues really matters to us, that's why we're the 10th Best place in the UK for Wellbeing. Our tools and support help you when you need them.
- Learn more about our benefits on our website.
Fancy going home each day knowing that you have helped change our customers lives for the better. You'll do that here, working for one of the top ten Great Place to Work in the UK!
Due to limits on our current certificates of sponsorship, we are not able to offer sponsorship to external candidates for this role. This remains under regular review, Disability Confident
About Disability Confident
A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to Disability Confident.
You'll join Josh and our Northumberland Housing team, we're super passionate about what we do! We're proud to deliver the standard of home that we do, as a team we stive for the best and have the safety of our customers at heart. We're a supportive bunch and like to muck in together when a job needs doing. You can always count on members of the team to get stuck in when you need them to. The Northumberland housing team is responsible for all things housing related within the supported sector, our properties range from independent community living to multi-room complexes. Maintained by a highly skilled team of handy people and monitored by our proactive concierges, you will fit right into a busy team. We pride ourselves in creating a home everyone can be proud of!
A place where you belong
Great things happen when we can be ourselves at work. We want all our colleagues to be who they truly are here. Our internal diversity networks, peers and allies (Multicultural, LGBTQIA+ and Disability) support us all to be our best. Together we make Home Group a great place to work!
What's in it for you?