Learning & Leadership Support Manager

Employees applying for any opportunity which may mean being away from your substantive role for a temporary period of time, please refer to the Recruitment Policy and associated guidance Recruitment at UKRI - policy and information (sharepoint.com) for further information in the first instance. If you are made an offer, please ensure you liaise with your Line Manager and the designated HR Team as soon as possible in order that implications of any move are clear and understood, prior to a move taking place., The UKRI Learning & Leadership Team will provide guidance and advice to management and employees in support of building a learning culture through communities of practice.

It will focus on continuous improvement in line with changing organisational requirements and through working in partnership with colleagues to deliver best practice and innovative Learning & Development / Organisational Design solutions.

The Learning & Leadership Support Manager will be responsible for the provision of guidance and operational support in Learning & Leadership across UKRI.

The Learning & Leadership Support Manager will require the ability to:

• Communicate openly and promote an inclusive culture, with colleagues within UKRI Centre of Expertise, line managers and employees to ensure all parties are aware of their responsibilities.


• Build and maintain good working relationships with internal and external stakeholders to provide professional and high-quality guidance and advice.


• Work flexibly to facilitate fluctuating workloads and changing priorities to improve efficiency and continuous improvement.


• Devise and agree annual objectives with line manager, participating in regular 1-1s, and self-reflection against the People Standards and performance reviews


• Act professionally in line with the People Standards


• Provide constructive ideas for improvement in delivery of the L&D / OD agenda, Support and Administer Learning & Leadership


• Provide professional, quality advice and guidance on L&L / OD matters


• Support the design and delivery of L&D/ OD initiatives to optimize career progression, leadership capabilities and professional development


• Adherence to L&L principles


• Facilitate/ training delivery of meetings, working groups, briefings etc.


• Evaluate and compile accurate management information reports


• Undertake research and CPD to keep knowledge current and apply best practice


• Raise awareness of learning interventions


• Proficient in use of systems and software relevant to role


• Provide project support to workstream


• Execute effective working relationships with UKSBS, L&L colleagues and internal and external partners / colleagues


• Take responsibility for designated areas of work


• Other ad hoc duties assigned by manager


Provide Advice & Guidance to Managers and Employees

• Act as a consultant to all employees to assess learning needs and provide advice on options available to develop required knowledge


• Respond to queries in a timely manner using the most appropriate method


• Provide advice across UKRI on L&D/OD initiatives


Create & Distribute L&D Communications

• Create informative, easy to understand, good quality communications for internal and external stakeholders for publication through appropriate channels


• Liaise with Internal Comms where required
  
  Essential


• 5 GCSE grade C/5 or above or equivalent L&D/ OD qualification or relevant experience


• Excellent interpersonal and communication skills


• Self-motivated, enthusiastic, and flexible


• Ability to work under own initiative and work proactively with minimum supervision


• Ability to overcome obstacles, manage a varied workload and deal with conflicting demands


• Microsoft Office suite literacy and ability to manipulate and extract complex data


• Excellent organisational skills


• Experience of communicating with varying levels of stakeholders


• Numerate with attention to detail


• Deal positively with change and adapt to new situations


• Able to produce clear, easily understood reports


• Relationship management with internal and external colleagues


• Experience of administration within a fast-paced environment


• Experience of organising events and projects, either on own or as part of a team


• Understanding of and experience in compiling statistical data


Desirable:

• A Level education (or equivalent)


• CIPD Level 3 or another equivalent HR qualification


• Knowledge of/ability to use Oracle and other systems and software relevant to role


• Experience of report writing, compiling management reports and presenting to varied audiences


• Experience of customer relationship management


• Experience of using databases to extract information
  
  Our organisation brings together the seven disciplinary research councils, Research England, which is responsible for supporting research and knowledge exchange at higher education institutions in England, and the UK's innovation agency, Innovate UK. Together we build an independent organisation with a strong voice and vision to ensure the UK maintains its world-leading position in research and innovation. More information can be found at www.ukri.org.


Choosing to come to work at UKRI means that you will have access to a whole host of benefits from a defined benefit pension scheme, excellent holiday entitlement, access to employee shopping/travel discounts and salary sacrifice cycle to work scheme. For more details, visit benefits of working for UKRI.

The role holder will be required to have the appropriate level of security screening/vetting required for the role. UKRI reserves the right to run or re-run security clearance as required during the course of employment.