Process Assistant Payroll

Do you have experience of delivering outstanding customer service in a role that requires a keen eye for detail and the upmost importance placed on making accurate calculations and data inputting?

We have the just role you're looking for!

At NHS SBS we pride ourselves on providing exceptional and innovative payroll services to our NHS clients. Due the ongoing success and expansion of the department, we have an exciting opportunity for a Payroll Officer to join our growing team and provide timely and accurate payroll services for NHS staff on both weekly and monthly payroll cycles.

You will be a methodical, process driven administrator who takes pride in the accuracy of their work and enjoy working with colleagues to complete a variety of tasks every single day.

This hybrid role will start predominantly office based to facilitate your initial training and support, with 3 days a week in the office. Once your probationary period is completed, this will drop to a minimum of 2 visits per month. However, if you would prefer to work out of the office more regularly than this, you can continue to do so as often as suits you.

What you'll be doing:

• Processing of administrative tasks to make sure NHS staff are paid accurately and on time


• Resolving payroll queries from customers by telephone and email


• Completing work within contractually agreed timelines


• Providing an outstanding service to make sure all customers are reassured and able to understand the changes that may be implemented


• Support colleagues by quality checking any temporary and permanent alterations to staff records


• Make sure that all manual under/overpayments are correctly calculated and payments raised (if appropriate) on a timely basis


What you will bring:

• Experience in an office/payroll/finance environment handling phone calls and emails


• A numerate and methodical working style


• Computer literacy skills, especially using Microsoft Excel


It would be great if you had:

• An understanding of payroll processes or BACS payments


• Previous experience with Electronic Staff Records (ESR)


If you are interested in this role but not sure if your skills and experience are exactly what we're looking for, please do apply, we'd love to hear from you!

Employment Type: Full-time, Permanent
Location: Sheffield
Security Clearance Level: DBS
Internal Recruiter: Mark
Salary: £24000 per annum
Benefits: 25 days annual leave with the choice to buy additional days, life assurance, pension, and generous flexible benefits fund

Although this role is advertised as full-time, we believe that flexibility at work can promote work/life balance, increase your motivation, reduce stress and improves performance and productivity. We support different ways of working and can offer a range of flexible working arrangements. So, if you're interested and need to work flexibly, we encourage you to apply and talk to us about what might be possible.

Loved reading about this job and want to know more about us?

NHS Shared Business Services (NHS SBS) was created by the Department of Health and Social Care to deliver corporate services to the NHS. A unique joint venture with Sopra Steria, a European leader in digital services and software development, we make life easier for NHS employees, patients, and suppliers, and deliver value for money to the taxpayer. Proud members of the NHS family, we provide finance & accounting, digital, procurement and workforce services to more than half the NHS in England, and our solutions are underpinned by cutting-edge technologies and our teams' expertise, in-depth understanding of the NHS, and commitment to service excellence.

We share common values and unity of purpose with the rest of the NHS family, are committed to being a force for good, and are dedicated and empowered to act responsibly and sustainably at organisational, team and individual level.

Would you like to join us on our journey?

Do you have experience of delivering outstanding customer service in a role that requires a keen eye for detail and the upmost importance placed on making accurate calculations and data inputting?,
• Experience in an office/payroll/finance environment handling phone calls and emails


• A numerate and methodical working style


• Computer literacy skills, especially using Microsoft Excel


It would be great if you had:

• An understanding of payroll processes or BACS payments


• Previous experience with Electronic Staff Records (ESR)
  
  NHS Shared Business Services (NHS SBS) was created by the Department of Health and Social Care to deliver corporate services to the NHS. A unique joint venture with Sopra Steria, a European leader in digital services and software development, we make life easier for NHS employees, patients, and suppliers, and deliver value for money to the taxpayer. Proud members of the NHS family, we provide finance & accounting, digital, procurement and workforce services to more than half the NHS in England, and our solutions are underpinned by cutting-edge technologies and our teams' expertise, in-depth understanding of the NHS, and commitment to service excellence.


We share common values and unity of purpose with the rest of the NHS family, are committed to being a force for good, and are dedicated and empowered to act responsibly and sustainably at organisational, team and individual level.

Although this role is advertised as full-time, we believe that flexibility at work can promote work/life balance, increase your motivation, reduce stress and improves performance and productivity. We support different ways of working and can offer a range of flexible working arrangements. So, if you're interested and need to work flexibly, we encourage you to apply and talk to us about what might be possible.