Project Officer

This is a fabulous opportunity for someone who is passionate about supporting vulnerable people to join our highly engaged team.

Tiernan Lodge is a supported housing project with 20 individual flats. Tiernan Lodge offers people the opportunity to make progress in their lives, to build resilience & meet their aspirations.

As a Project Officer you will play a key role in supporting residents to help them achieve their goals, develop independent living and life skills, and you will build excellent relationships with residents, colleagues and professionals from external agencies.

What will my working week look like?

The role will also involve travelling across the borough to support and manage a caseload in their individual home environment as well as within our staffed scheme.

You will have the ability to relate well to a vulnerable client base from a wide variety of backgrounds, demonstrate empathy and provide service users with a safe, supportive and welcoming environment. A flexible and enthusiastic approach is essential within the team whilst ensuring that the highest standard of service is provided at all times.

The Project Officers work 7 & 11 hour shifts on a rolling rota between the hours of 8am and 8pm. This includes weekends and bank holidays, and you will be expected to manage your caseload within these times.

What will I be responsible for doing?

You will have the ability to relate well to a vulnerable client base from a wide variety of backgrounds, demonstrate empathy and provide service users with a safe, supportive and welcoming environment. A flexible and enthusiastic approach is essential within the team whilst ensuring that the highest standard of service is provided at all times.

• Ability to use a range of IT Software Packages


• Experience of working is a busy office environment


• Ability to calmly deal with emergency situations


• Ability to prioritise a busy workload, working unsupervised and using own initiative


• Ability to maintain accurate confidential records
  
  Your Housing Group is a registered social landlord helping people at every stage of life to live in quality homes they can afford.


As one of the North's sector-leading landlords, we are proud to play our role in tackling the UK's housing crisis by continually reinvesting in our 29,000 properties and tailoring our services to meet the diverse needs of our customers. We also build over 1,000 new homes each year.

We're an employer of choice, over 88% of colleagues here recommend us as a 'great place to work'.

In return we offer £23,216 for a 35 hour week, and 25 days annual leave (holidays also increase with time served) plus Bank Holidays, but our employee deal offering provides much more than just a competitive salary and holiday allowance.

Although you are based at Tiernan Lodge you will also have access to Youggle House - our wellbeing, social, collaboration and meeting space in Birchwood, Warrington - you may be asked to travel to Youggle House to meet up with your wider team for meetings and training when required.

On top of this, we'll provide you with a great benefits package, including a contributory pension where we match whatever you choose to contribute (up to 8%), an advanced level Healthcare cash plan through BHSF, that doesn't just provide dental and optician cashback but also health and wellbeing benefits (such as 24/7 GP Access, money back from prescriptions and alternative therapy treatments) and an amazing discount scheme that gives you access to half price cinema tickets, subsidised gym memberships and a huge range of discounts with some of the biggest high street and online names.