Sheltered Housing Officer

As a Sheltered Scheme Officer you will be part of an innovative team working with customers over the age of 60 living in our sheltered schemes. You will provide excellent customer centered services that focuses on positive outcomes and satisfaction whilst meeting the needs and aspirations of the residents.
You will be responsible for the day to day management of a designated sheltered housing scheme area ensuring excellent service delivery through maintaining a high profile within them.
The successful candidate will be a team player who is enthusiastic and passionate about delivering excellent customer service to older people. We are looking to recruit someone who loves a challenge to join our busy but rewarding team.
The position is based at Patterson House, Blyth and is Monday to Friday 8.00am to 4.30pm.

1. NVQ level 3 or equivalent
2. Social Housing or Customer focused based experience
3. Valid UK driving license and have use of a vehicle

Northumberland is world-renowned as a visitor destination and an ideal location to strike a perfect work/life balance. There is no better way of enjoying the picturesque scenery and stunning coastline than on an everyday basis!
Northumberland County Council's (NCC) vision is To make Northumberland a county which you regard as a great place to live, in which you can access the activities you enjoy, whilst having the opportunity to learn and thrive.
For further information about NCC, please visit our website.
Why choose us?
We have some outstanding benefits to offer you, including:

• 26 days annual leave plus public/bank holidays, rising to 31 days after 5 years of service (pro rata for part-time employees)


• Automatic enrolment into the Local Government Pension Scheme


• Flexi scheme - up to 2 days flexible leave available per month (pro rata for part-time employees)


• Local government discount schemes available to all employees with offers at local businesses along with various national brands


• Commitment to work/life balance offering flexibility through various schemes including job sharing, home working, flexible working, term-time only, and compressed hours


• Car leasing scheme