Supervisor - Charles Tyrwhitt

The Supervisor role is an important function in the store's leadership structure, and the main objective is to coach and motivate the sales team to exceed targets, maximise KPI's, and deliver first-class customer service. You'll do this by influencing and nurturing a professional and enjoyable store environment, encouraging a winning mentality in service and selling, all whilst championing colleague engagement and leading by example. The Supervisor will be an expert on CT product, customer service and selling skills and will train the sales team and encourage the use of staff training tools to allow the team to be the best version of themselves., Aside from this, the Supervisor will also assist with managing some operational, compliance and admin tasks to ensure the smooth daily running of the store, and will adhere to company policy procedures, Health and Safety guidelines and security processes,

• Uniform allowance - retail colleagues are entitled to a uniform allowance which is refreshed every 6 months!


• Valuable bonuses are paid quarterly when your store hits target. Teamwork makes the dream work - and fills the pocket too!


• Each store has a fun fund to ensure that parties, treats, social activities and team building activities happen regularly - we're serious about having fun at work!


• Regular incentive competitions are a standard in our stores - anyone can be a winner, and the prizes aren't bad either!
  
  This role specifically requires someone with previous experience in a retail position at a Supervisor or Keyholder level. The most important thing we're looking for is a passion for Customer Service and the proven ability to keep this at the forefront of your mind whilst delivering great sales numbers.
  
  Charles Tyrwhitt are on the lookout for a Supervisor to join Ester and the team in our store in Swindon Designer Outlet!, Once upon a shirt, Nicholas Charles Tyrwhitt Wheeler (whilst studying Geography at Bristol University - we might add) had the notion that he could make a better shirt at better value than anyone else in the world! He believed at all men; no matter their shape or size, where they may be in the world or indeed their budget; should be able to own a Jermyn Street quality shirt. A proper shirt. A CT shirt.


That was over 3 decades ago, and whilst Charles Tyrwhitt (it rhymes with spirit, by the way) is still famous for proper shirts, these days we are about so much more than collars and cuffs. Our purpose is to "Make it easy for men to dress well". We take care of a chap's entire wardrobe, providing stylish solutions for any occasion. We make sure he gets what he wants, when and how he wants it.

"I am proud and free to be me!"

When it comes to our people, we really do "Give a shirt". Tyrwhitteers (our people) are a diverse, passionate and entrepreneurial bunch. We enjoy a fun, engaging and rewarding culture where everyone is empowered by our 3 BE-liefs, which are; "BE the BOSS", "BE the CUSTOMER", and "BE the BEST".
Job Reference: SWI01564

The base salary is £26,780 (plus other benefits listed below)

The contract available is 40 hours per week. Candidates must be flexible to work across weekdays and weekends for morning or evening shifts.

The store trades from 10am-8pm Monday-Saturday and 10am-6pm on Sundays, so shifts will be scheduled around these times.