Theatre Systems and Scheduling Assistant

Job Summary: Although this position will be mainly based within the Theatre Scheduling Service there is an expectation that the post holder will provide support as and when needed across TEIR.

JOB PURPOSE Under the direct supervision of the Theatre Operational Manager, this post is responsible for providing a full, range of support to the clerical team in accordance with relevant policies, procedures, protocols and guidelines At times of short staffing levels, the postholder will be required to work within any of the departments, at the same level, within TEIR, Data Entry Duties
1. Assist in ensuring patients are Pre-admitted on HIVE.
2. Assist in ensuring the TEIR Scheduling Patient Tracker is up to date and that patients are listed in the correct Theatre on the correct date.
3. Ensure all patients have had a pre-op and fit for surgery.
4. Ensure HDU needs are recorded on the patient tracker following pre-op outcomes.

Clerical Duties
1. Arrange transport for patients to attend their
2. To provide telephone service and help to address patient queries.
3. To provide telephone service and help to address TEIR queries with CSUs.
4. Arrange for interpreters for patients as
5. Ensure supply of stationery for the effective clerical running of the office
6. Responsible for opening and distributing

Departmental Duties
1. Assist in maintaining the office area at all time in an orderly
2. To screen and redirect telephone calls as necessary, relaying queries and messages as necessary and liaising with other departments where
3. Maintain confidentiality, safety and security of the office areas reporting any adverse matters to senior staff and/or the security
4. Provide administration support across TEIR.
5. Cancel and rebooking scheduled operations on HIVE and sending our appropriate communications to CSUs.
6. The chasing of outstanding investigations / reports with relevant departments and distributing as

MFT is England's largest NHS Trust with a turnover of £2.6bn & is on a different scale than most other NHS Trusts. We're creating an exceptional integrated health & social care system for the 1 million patients who rely on our services every year.

Bringing together 10 hospitals & community services from across Manchester, Trafford & beyond, we champion collaborative working & transformation, encouraging our 28,000 workforce to pursue their most ambitious goals. We set standards that other Trusts seek to emulate so you'll benefit from a scale of opportunity that is nothing short of extraordinary.

We've also created a digitally enabled organisation to improve clinical quality, patient & staff experience, operational effectiveness & driving research and innovation through the introduction of Hive; our brand-new Electronic Patient Record system which we've launched in September 2022.

We're proud to be a major academic Research Centre & Education provider, providing you with a robust infrastructure to encourage and facilitate high-quality research programmes. What's more, we're excited to be embarking on our new Green Plan which will set out how MFT continues to play its part in making healthcare more sustainable.

At MFT, we create and foster a culture of inclusion and belonging, provide equal opportunities for career development that are fair, open and transparent, protecting your health and wellbeing and shaping the future of our organisation together.