Visits Centre Assistant (Split Shifts - Wednesday and Weekends)

Please note - the shift pattern for this role is as follows:

Week 1 = Wednesday - 4.5 HRS

Week 2 = Saturday - 4.5 HRS / Sunday - 4.5 HRS

Can you be organised and energetic, while being kind and empathetic? Do you like helping others? Then you might be just the person
we're looking for.

As a Pact Visits Centre Assistant, you will primarily provide support to families visiting loved ones in the Visitor Centre.
Services in the Visitor Centre include play and children's services and a catering service. You will work as one of the Pact team,
you will be based primarily in the prison's Visitor Centre and visits hall, providing support, advice and guidance to families
visiting prisoners. You will facilitate prison visits and family days and supporting the play service.

To be successful in this role you will have experience and understanding of working with families in a challenging environment,
ideally involving prisoners and/or their families. You will also have excellent organisational skills and the ability to manage a
demanding work load. You will have the ability to contribute to planning and development of Pact's family work and also have
knowledge of safeguarding/child protection practice. Furthermore you will have excellent interpersonal communication skills and
ability to work in build partnerships with a range of agencies., appropriate a satisfactory risk assessment), Prison Vetting and an enhanced Disclosure and Barring Service check. Please note
that being bankrupt or having County Court Judgments may affect your ability to be successfully vetted to work in a prison.

Pact offer a wide range of employee benefits including free confidential advice and counselling service, cycle to work scheme,
life assurance, eye care vouchers, generous annual leave plus more. You will have the opportunity to attend internal training
events to further develop yourself as an effective support work and you will undergo a thorough induction process and be supported
by a friendly and enthusiastic team.