Welcomer
Novotel
Welcomer
Salary Not Specified
Novotel, Chesterton, Cambridge
- Full time
- Permanent
- Onsite working
Posted 1 week ago, 19 May | Get your application in now before you miss out!
Closing date: Closing date not specified
job Ref: 10fac5c517a24da3853f35082dbc53ae
Full Job Description
- Welcome every guest and provide exceptional service throughout their stay.
- Personalising each interaction with guests to ensure a unique experience.
- Engage with the team to ensure hotel quality and financial targets can be met.
- Handling emails, phone enquires and other administration tasks.
- Responsible for balancing banking transactions for the hotel.
- Ensuring Novotel Standards are met and maintained.
- Competent in taking reservations, upselling where possible to maximise on average room rates.
- Assisting with Food and Beverage services if and when required.
- Required to attend training sessions by company during day time.
- Working hours include weekends and public holidays., When you submit an application to Accor UK Business & Leisure Hotels Limited trading as AccorInvest UK, the company processes some of your personal data to consider and manage your application.
We may also process data supplied to us by third parties, for example one or more of your former employers or a third-party supplier of personality questionnaires. Please note that your answers to any questionnaire will not lead to an automated decision.
In our capacity as data controller, we ensure that we comply with all legislation relating to the protection of personal data (in particular the retained EU law version of the General Data Protection Regulation (Regulation (EU) 2016/679) and the Data Protection Act 2018).
Information relating to the processing of candidates' personal data and to the exercise of their rights of access, opposition, rectification and deletion is available in our Employee Privacy Policy.
Our mission at Novotel Cambridge North is to create memorable moments for our guests, giving the best hospitality experience starts with having great and happy people! Get ready to make an impact and be the future of hospitality with us. Our leaders and staff will provide you with the best tools, resources and experiences to support you to grow and learn every day building meaningful experiences.